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What to Expect When Outsourcing BDR/SDR to SmithDigital?

This article explains what to expect when outsourcing BDR/SDR to SmithDigital, including how our reps integrate with your systems, maintain brand consistency, and deliver measurable pipeline results. Outsourcing your Business Development Representative (BDR) or Sales Development Representative (SDR) function to SmithDigital gives you access to a trained, sales-first team that works as an extension of your internal sales organisation. Our goal is simple: help your Account Executives (AEs) spend less time qualifying and more time closing.

Outsourcing your Business Development Representative (BDR) or Sales Development Representative (SDR) function to SmithDigital gives you access to a trained, sales-first team that works as an extension of your internal sales organisation. Our goal is simple: help your Account Executives (AEs) spend less time qualifying and more time closing.

What You Can Expect

Sales-First Approach

We align activities with revenue outcomes. Instead of chasing vanity metrics (emails sent, dials made), our SDRs focus on meetings booked, opportunities created, and pipeline growth.

Dedicated Reps

Each client receives SDRs assigned specifically to their account. They are trained on your solution, industry, and messaging so every touchpoint feels authentic and on-brand.

Process Alignment

Our SDRs work within your existing sales systems:

  • CRM logging (HubSpot preferred, but flexible with your stack)

  • Cadence alignment (calls, emails, LinkedIn touches)

  • Messaging and tone that reflect your brand

Predictable Results

On average, clients working with SmithDigital see:

  • 30–50% increase in SQLs (Sales Qualified Leads) in year one

  • 20–30% reduction in CAC compared to traditional SDR models

Key Takeaway

SmithDigital’s outsourced SDR service is designed for ambitious B2B firms that want a scalable, cost-effective way to generate new pipeline. With us, you gain predictable lead flow, a brand-consistent prospect experience, and a sales-first team dedicated to your growth.